Trust center

Security at Prograils

This page is the single source of truth for how Prograils protects customer data: the compliance programs we maintain, the vendors we rely on, and the documentation available for your security review.

SOC2 audited 7 practices continuously monitored Updated Oct 15, 2026

Compliance programs

Current status of the frameworks we maintain or are actively pursuing.

Security practices

Implemented practices are backed by automated evidence or a documented internal review.

  • Implemented

    Encryption at rest

    Customer data is encrypted at rest on the cloud resources we monitor.

    Continuously monitored · Amazon Web Services · checked Sep 25, 2026

  • Implemented

    Encryption in transit

    Connections to the endpoints we monitor are encrypted with TLS.

    Continuously monitored · Cloudflare · checked Oct 6, 2026

  • Implemented

    Multi-factor authentication

    Multi-factor authentication protects workforce access to the systems we monitor.

    Continuously monitored · Amazon Web Services, GitHub, Google Workspace · checked Oct 9, 2026

  • Implemented

    Access control

    Access to our systems is restricted by role and governed by an access control policy.

    Continuously monitored · Amazon Web Services, GitHub · checked Sep 25, 2026

  • Implemented

    Logging and monitoring

    Security-relevant activity is logged on the systems we monitor.

    Internally reviewed · Oct 13, 2026

  • Implemented

    Backups and recovery

    Backup and recovery measures are in place for production data.

    Internally reviewed · Oct 9, 2026

  • Implemented

    Vulnerability management

    Automated scanning finds vulnerabilities in the code and infrastructure we monitor.

    Continuously monitored · GitHub · checked Oct 12, 2026

  • Implemented

    Secure development

    Code changes follow a controlled, tracked development process.

    Continuously monitored · GitHub, Shortcut · checked Oct 1, 2026

  • Implemented

    Endpoint security

    Company devices are centrally managed, with security settings enforced.

    Continuously monitored · FleetDM · checked Oct 6, 2026

  • Implemented

    Vendor management

    Vendors that handle our data are reviewed for security.

    Tracked in AuditBadger · verified Oct 9, 2026

  • Implemented

    Incident response

    A documented process defines how we handle security incidents.

    Tracked in AuditBadger · verified Oct 9, 2026

  • Implemented

    Security awareness training

    Security awareness training is in place, and completion is tracked.

    Tracked in AuditBadger · verified Oct 9, 2026

Subprocessors

Third parties that support our service and the role each one plays.

Vendor Purpose Headquarters Criticality
Cloudflare Cloud infrastructure — Critical
Hetzner Online GmbH Cloud provider assurance Gunzenhausen, Germany Critical
ubicloud Managed database provider assurance — Critical
Amazon AWS Cloud provider assurance — High
Anthropic AI / model provider assurance — High

Documents

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SOC2 – Audit report

SOC2 · Audit report · PDF

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Engagement letter

PDF · a dated summary of this page, generated on request

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